Per Governor Pritzker’s executive order regarding shelter in place, as of 3/22/20, Bergen Counseling Center has decided to conduct all sessions via telehealth communication. However, we are happy to inform you that Governor Pritzker has also issued an executive order requiring IL insurers to cover all mental health telehealth services at in-network rates. This means, if you are a current client, you can continue seeing your therapist through our telehealth services. It also means we are still accepting new clients from all of our previous in-network insurance providers. We are proud to offer a fully integrated, confidential, HIPAA compliant video conferencing platform through Simplepractice Telehealth Services (Learn more). Although mental health is listed as an essential service that is excempt from Pritzker’s shelter in place order, we believe it is in the community’s best interest to abide by the executive order to remain at home. We will maintain 100% telehealth until April 7th or until otherwise directed.
Current Clients: Your therapist will be contacting you before your next scheduled appointment to confirm your telehealth appointment and answer any questions. Given the the rapidly changing Covid-19 response directives, contact your insurance company directly if you have any questions regarding the specifics of your plan.
New/Potential Clients: We are happy to help you in this time of crisis. Please complete our contact request form to the right and one of our therapists will reach out to you directly within 24 to 48 hours. ***We do not offer crisis services. If you feel that you are in a crisis and in need of immediate assistance, please call 911 or go to your nearest emergency room***
Thank you for your understanding, flexibility, and adaptability during this uncertain time for us all. We understand how unsettling the current environment can be, and we remain committed to serving our community as we all go through this together.
The Bergen Counseling Center Team