Online Therapy • All of Illinois

Online Therapy Across Illinois

Licensed therapists. Secure video sessions. The same quality care you would get in our Ravenswood office, from wherever you are in Illinois.

Schedule Your First Session Free 15-Min Consult
You have been meaning to start therapy. But the logistics keep getting in the way. The commute. The schedule. The parking. Telehealth removes all of that.

You log on from your home, your office, your car during lunch. The session itself is the same: a real conversation with a licensed therapist who knows your story and is trained to help you move through it.

Bergen Counseling Collective offers online therapy to anyone located in Illinois. Whether you are in Chicago, the suburbs, or downstate, you get the same experienced clinicians, the same evidence-based approaches, and the same commitment to showing up for you.

Who Online Therapy Works For

  • Professionals with demanding schedules who need evening or weekend flexibility
  • Parents managing childcare who cannot easily leave the house
  • People outside Chicago who want access to specialized therapists
  • Anyone who prefers the comfort and privacy of therapy from home
  • Clients who want to alternate between in-person and virtual sessions
  • College students attending school in Illinois away from home

If you can find a quiet, private space and a reliable internet connection, telehealth can work for you.

What We Treat Online

Our online therapy services cover everything we offer in person. There is no reduced version of care.

Anxiety Therapy
Generalized anxiety, panic attacks, social anxiety, health anxiety, and chronic worry. Telehealth is particularly effective because you learn skills in the environment where you use them.
Depression Counseling
Persistent low mood, motivation loss, hopelessness, and difficulty functioning. When getting out of bed is hard enough, not having to leave the house matters.
Couples Counseling
Communication breakdown, conflict patterns, trust repair, and intimacy. Both partners can join from the same location or separately. Gottman-certified therapist available.
Trauma Therapy
PTSD, complex trauma, childhood trauma, and abuse. EMDR and other trauma-focused approaches adapt well to the telehealth format.
Grief Counseling
Loss of a loved one, relationship endings, job loss, and significant life changes. Navigate grief at your own pace with compassionate guidance.
Gender-Affirming Therapy
Supportive care for LGBTQ+ individuals exploring identity, navigating coming out, or seeking affirmation. Telehealth provides an additional layer of privacy.

How Online Therapy Works

1
Schedule your session
Call or text (312) 870-0500, or book online. We offer a free 15-minute consultation to match you with the right therapist. Most new clients are seen within one week.
2
Get your secure link
Before your appointment, you receive a link to our HIPAA-compliant video platform through SimplePractice. No software to download. Works in any browser on phone, tablet, or computer.
3
Start your session
Find a quiet, private space. Click the link at your appointment time. Your therapist will be there. That is it.
Insurance Accepted for Telehealth
BCBSPPO
AetnaPPO
CignaPPO
UBHPPO
Self-PayOptions

Telehealth coverage is the same as in-person visits. Same copay, same deductible, same session limits. We verify your benefits and handle all claims. Learn more about insurance.

Serving Clients Across Illinois

Our therapists are licensed in Illinois, so we can work with anyone physically located in the state at the time of their session. We currently see online therapy clients from Chicago and suburbs including Evanston, Oak Park, Naperville, Schaumburg, Arlington Heights, Skokie, and communities throughout Cook County, DuPage County, Lake County, Will County, and Kane County.

We also work with clients in Champaign, Springfield, Peoria, Rockford, and other cities across the state. If you are in Illinois and looking for a therapist, location is no longer a barrier.

Prefer face-to-face sessions? We offer in-person therapy at our office in Chicago's Ravenswood neighborhood. Many clients alternate between formats based on their schedule.

Quick Info
Platform: SimplePractice (HIPAA-compliant)
Schedule: Mon-Thu until 9pm, Sat 10am-4pm
First step: Free 15-min phone consult
Wait time: Most seen within 1 week
Referral: Not required
Serves: Anyone in Illinois
Phone: (312) 870-0500

Your Therapists

Jeremiah Bergen, LCPC, founder of Bergen Counseling Collective
Jeremiah Bergen, MS, LCPC
Founder / Psychotherapist
Couples, trauma, anxiety, LGBTQ+ affirming. Gottman-certified. 20+ years experience.
 Morgan Eslinger, LCPC, therapist at Bergen Counseling Collective
Morgan Eslinger, MA, LCPC
Psychotherapist
Individual therapy, anxiety, depression, life transitions, identity exploration.
 Sophia Villenas, LPC, therapist at Bergen Counseling Collective
Sophia Villenas, M.Ed, LPC
Psychotherapist
Individual therapy, trauma, cultural identity, bilingual (English/Spanish).
 Laura Volpe, LPC, therapist at Bergen Counseling Collective
Laura Volpe, MA, LPC
Psychotherapist
Trauma, EMDR, life transitions, relationships, ADHD and neurodivergence.

Frequently Asked Questions

Is online therapy as effective as in-person therapy?
Research consistently shows that telehealth therapy produces equivalent outcomes to in-person therapy for most conditions, including anxiety, depression, PTSD, and relationship issues. Many clients report feeling more comfortable opening up from their own space, and the convenience often leads to better attendance and consistency.
What do I need for a telehealth session?
A smartphone, tablet, or computer with a camera and microphone, a stable internet connection, and a private space where you will not be interrupted. No special software is needed. You receive a secure link before your session that opens in your browser.
Is online therapy covered by my insurance?
Yes. We accept BCBS PPO, Aetna PPO, Cigna PPO, and UBH PPO for telehealth sessions. Coverage, copays, and deductibles are the same as in-person visits. We verify your benefits before your first session and handle all claims submission.
Can I do couples counseling online?
Absolutely. Many of our couples prefer telehealth because it is easier to coordinate schedules. Both partners can join from the same location or from separate locations. Our Gottman-certified therapist regularly conducts couples sessions via telehealth with strong results.
Do I have to live in Chicago to see you online?
No. You can be anywhere in Illinois at the time of your session. We work with clients throughout the state, from the city to the suburbs to downstate communities.
What if I want to switch between in-person and telehealth?
Many of our clients alternate based on their schedule. You can attend in-person at our Ravenswood office one week and telehealth the next. There is no commitment to one format.
How do I get started?
Call or text (312) 870-0500 or book online. We offer a free 15-minute phone consultation to match you with the right therapist. Most new clients are scheduled within one week.
Is telehealth therapy private and secure?
Yes. We use SimplePractice, a HIPAA-compliant video platform with end-to-end encryption. Your session is not recorded. The same confidentiality protections that apply to in-person therapy apply to telehealth.
Ready to Get Started?

You do not need to have it figured out before your first session. Call, text, or book online. We will take it from there.

Schedule Your First Session Call (312) 870-0500
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